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Scanners are slightly complex than other peripheral devices and their errors are more complex to resolve. However, if your new bought HP scanner is not working, you might have not installed it properly. The first thing you must check is whether all the connections made are proper. If the connections are ok your computer firewall might be creating a hurdle for the scanner to communicate with the system. In this case, try uninstalling and then reinstalling the scanner. This will help you to trigger the connection. For more assistance, feel free to connect with us.[LINK NOT ALLOWED]
